Retailers should prepare beyond body cameras to monitor shop incidents Interest in using body cameras to record in-store incidents is on the rise, but this evidence alone may not present the situation as clearly as possible, according to the co-director of a leading transcription provider. Assaults towards industry workers have nearly doubled when compared to [...]
Is your video call transcription of evidential quality? A transcription expert is urging organisations to ensure content is of evidential quality with the rise of video conferences and tools to capture conversations. The increase in people using the likes of Microsoft Teams, Zoom, and Google Meet to conduct online calls has naturally led to individuals [...]
Hayley secures promotion to newly created quality manager role Apple Transcription has promoted from within as it strengthens its focus on quality and retaining its ISO accreditations. Hayley Hathaway, who has been with the company for almost 10 years, has made the step up from transcription manager to the newly created role of quality manager. [...]
Apple Transcription has launched a new portal to make the client experience smoother and more streamlined. The company has made the significant investment to cement its place at the forefront of the industry and to futureproof its operations. Complete with a revamped layout, the portal allows users to upload their files quickly and simply as [...]
Q&A: Transcription Manager Hayley Hathaway on transcribing bodycam footage Body cameras are integral technology for capturing an event or incident in real time, usually worn by police officers or security personnel. Footage can in turn be used to back up eyewitness accounts or submitted as evidence in a court of law. Unlike a standard police [...]
More than just typing: a day in the life of a transcription manager? Hayley Nixon is a transcription manager at Apple Transcription and has been with the business for ten years. A multi-skilled member of the team, she plays an integral part in the smooth-running of the company. Hayley takes us behind the scenes and [...]
Can you trust Speech-to-Text AI to produce transcripts of evidential quality? AI technology needs further development for legal and medical transcripts Apple Transcription is encouraging personnel in the legal and medical sectors to avoid relying solely on artificial intelligence (AI), to maintain high levels of accuracy and security. With the technology becoming increasingly prevalent in the [...]
Q&A: Apple Transcription director Dorothy Roberts on all things ISO High standards of quality and data security underpin every aspect of Apple Transcription’s service. This is why we have retained critical accreditations for over a decade, which are prime examples of our commitment to safeguarding our clients’ data and providing a service of the highest [...]
Think before you send This Christmas, you might want to think before you send. Part of what we do involves analysing mobile phone records – it’s simply astonishing what we transcribe that people think they’ve well and truly deleted! The fact is, it’s never really lost… and the lesson is, think before you send and [...]
Feel Good Friday... Since the very first day we opened our doors, in 2005, we have always tried to go the extra mile for every client, whether they’re a litigant-in-person or High Court Judge, whatever the job value in monetary terms. As mere mortals ourselves, we understand just how important (in some cases life-changing) the [...]
