Case Studies

See some of the ways in which Apple Transcription has provided best-in-class services and proven ourselves invaluable to some of our clients.

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Kidatu Case Study

Find out how Apple Transcription went above and beyond when working with Kidatu and formed a relationship that has gone from strength to strength.


A selection of just some of the fantastic feedback that we get from our clients.

“Customer service was excellent, and the work was executed quickly and efficiently.”

“Worked well, easy to work with. Really good, liked how the inaudible elements were tagged so I could go back and review them against the original recording.
Good, very quick to respond to the initial approach.”

Helen Kettleborough, Global Marketing & Communications Director, Synectics

“Dealing with Apple Transcription has been an easy and painless process. The process was so easy to follow and the site is very secure. The team are fantastic and dealt with any questions the same day.
10/10. I highly recommend Apple Transcription and will most definitely be using them again.”

Chloe Loveridge, Guernsey Prison

“Very good, easy to use. Communication from the team was excellent and gave support throughout the process. The quality of transcript was excellent. The period in which it was completed was very good. Brilliant!”

Chantelle Johnson, Council Case Worker, Essex Legal Services

“Excellent service. We most definitely will continue to use Apple Transcription, and we would also most definitely recommend the company.”

Lyn Jordan Secretary to Director, Enforcement Division

“Excellent service all round. Timeline was very efficient and transcription quality was very good. Clear, concise and very impressive.”

Mohammed Saghir, Litigant in Person

“Excellent, very easy to use and secure. Faster than expected, very quick turnaround even for an expedited transcript. Entirely positive experience.”

Sarah Woolrich, Counsel, Childcare Team, South Tyneside Council

“Outstanding. High quality work and documents received expeditiously. Very friendly team who are always on hand when needed. “

Sarah Wildey, Switalskis Solicitors

“Apple Transcription provides transcription services for the Guernsey Courts.
I have no hesitation in commending Apple Transcription.
Their friendly service is always high quality, professional, accurate and timely.”

Dave Knight, Court Greffier, Guernsey Royal Court

“I think your online system is fantastic, easy to use and navigate. The support I have received from each one of your team has been second to none, it has always been clear, concise and very understanding. I’d go so far as to say it is the best customer support I have experienced, both professionally and personally. Quality is always perfect and you pull out all the stops to get our transcripts turned around in what can often be very tight timescales. Fast and friendly service and beyond our expectations.

Adam Howorth, Information Officer, North Tyneside Council

“5 stars. Very efficient, reliable and professional. Very easy to upload your recording and download your completed job.”

Jo Smith, Senior Solicitor, Mulderrigs

The Original Factory Shop Logo

“I have always been extremely pleased with the service provided by Apple Transcription hence why I use them on a regular basis. Their customer service is excellent and they have saved me a huge amount of time by typing up lengthy minutes of Board Meetings.
The whole process is very straightforward and I would not hesitate to recommend them.”

Clare Eaton, PA to the Executive Team, The Original Factory Shop

“10/10 – easily readable and produced quickly. Flawless”

Stacey Riach, Legal Secretary, Platts Solicitors

“Excellent service, very quick – great!”

Lucy Johnston, Legal Assistant, Cumbria County Council

“Quick, efficient and accurate. What more could you ask for? Well, on top of that, I’ve always found the team really easy to deal with.”

Tony Garner, Managing Director, Viva

Lancashire business view meeting transcription

“We’ve been working with Apple Transcription for a decade and would recommend them to any business requiring clean, accurate, timely transcripts. They provide us with a friendly and highly efficient service.”

Richard Slater, Publisher, Lancashire Business View

Logo for L&W (Learning and Work Institute)

“I have worked with Apple for over two years and I have always found their service fast and professional. Apple will always get to know your requirements and make sure that they can meet the need of any project. The quality of transcripts has always been excellent and we are now using Apple for all our transcription projects”

Dr Jane Colechin, Senior Researcher, Learning & Work Institute

Logo for University of Cambridge - Faculty of Law

“Apple is our first choice for audio transcription services – quick, accurate and reliable. Law requires precision and Apple’s ability to identify poorly-audible or foreign names is impressive. I rely upon them and they invariably deliver.”

Lesley Dingle, Founder Eminent Scholars Archive, Squire Law Library, University of Cambridge

Kidatu Logo

“The service we receive from you is fantastic, every transcript is delivered on time, and your team respond to changes quickly and efficiently, I have no hesitation in recommending you.”

Helen Roberts, Founder and Director, Kidatu Ltd

Logo for FMB (Farnsworth Morgan Bakhat Solicitors)

“We would highly recommend Apple Transcription. We have always found them very professional, accurate and happy to help. Their quick turnaround for urgent work has been invaluable to us”.

Sue Harwood, Practice Manager, FMB Solicitors

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“I rely on Apple Transcription to do a lot of our work. I find it to be a fantastic service and I’ve been using them for many years and would fully recommend them.”

Neal Chapman, Founder,

“Apple Transcription were so helpful and patient when I was having difficulties uploading something (this was my fault). They are very quick and offer a personal service with a person you can speak to. I would recommend them 100%.”

Adam O’Donnell, Trading Standards Officer, Warwickshire County Council

“Good quality and quick service. A straightforward process, just what was needed.”

Alicen Iredale, Associate Solicitor, Elliot Mather Solicitors

“Excellent service – easy to set up and use.”

Helen Williams, Secretary, Criminal Department, Southerns Solicitors

“Very professional. Great service and communication.”

Lucy Callinan, Assistant Legal Officer, Kirklees Legal Services

“Excellent. Very helpful staff, efficient and cost-effective service.”

Sarah Robinson, Chartered Legal Exec, Livingstons

“Thank you for a 5* experience and being exceptionally efficient and professional. The customer service is faultless, nothing is too much trouble, and the team are always on hand to guide you through the process. The online system is great for uploading videos quickly and downloading transcripts to avoid undue delay. The team ensure the transcripts are available within the requested turnaround time and are extremely helpful ensuring tight Court deadlines are met.”

Solicitor, family law specialists, Bradford

“Excellent, speedy service. Impressed from start to finish.”

Ryan Wilson, Paralegal, Henry Hyams