Safeguarding the integrity of their data is at the top of the list of our clients’ priorities. It’s at the top of our list too. We have invested in developers to create an easy-to-use systematic application where clients’ data (including recordings and transcripts) is held in one of the most secure data centres in the country.
In addition, the Apple Transcription online system has the following features:
a dedicated hardware firewall to increase security and reduce threats from viruses, while maintaining high system throughput;
a signed server certificate, guaranteeing 2048-bit encryption using HTTPS protocol for secure transactions;
employs numerous backup mechanisms, including database and full system backups (on and off site) to ensure user data is not lost;
utilises numerous auditing and logging mechanisms to analyse user activity and identify misuse of the system.
We believe that real security fundamentally begins and ends with genuine human care. Starting right from the beginning, any transcriber considered for employment at Apple Transcription is subject to rigorous security checks and procedures, including to DBS standard where appropriate.
You entrust to us information of the utmost sensitivity. We meet that responsibility with discretion and confidentiality. Our duty of care is something we take extremely seriously.
We have achieved Cyber Essentials Plus, which is the highest level of the award and means
that the company’s cyber security has been rigorously verified by independent experts. The scheme is overseen by the National Cyber Security Centre, which is part of GCHQ.
Cyber Essentials Plus is a government-backed scheme designed to protect against cyber attack and to ensure that cyber security measures are in place, up to date and fit for purpose. Achieving the award demonstrates our commitment to cyber security and helps us to guard against cyber threats, giving peace of mind for our clients.